Please reach out to us if you cannot find an answer to your question.
Contact us to schedule a free consultation. We’ll learn about your space, your needs, and what you’d like help with. From there, we’ll recommend the best next steps and provide a customized quote.
Yes. Your initial consultation is complimentary and gives us an opportunity to understand your needs, answer questions, and determine the right service for your space.
Not at all. Please tell us what’s challenging you or what you’d like to accomplish. We’ll help you decide whether cleaning, decluttering, organizing, or a combination of services best meets your needs.
Yes. Because every space and project is different, we provide a customized quote based on your needs, the space's size and condition, and the scope of work before we begin service.
Recurring cleaning is customized to your home and typically includes routine cleaning of kitchens, bathrooms, bedrooms, and living areas, along with dusting, vacuuming, and floor cleaning. We’ll confirm your home's specific cleaning needs before service begins.
Recurring cleaning helps maintain your home on a regular schedule, such as weekly, biweekly, or monthly. A deep or one-time cleaning provides more detailed attention and is ideal when your home needs extra care, a seasonal refresh, or preparation for a special occasion.
Recurring cleaning is available weekly, biweekly, or monthly. We’ll help you choose a schedule based on your home, lifestyle, and how often you’d like your space maintained.
No. You’re hiring us to clean. If possible, putting away personal items and clearing heavily cluttered surfaces lets us spend more time cleaning your home.
No. You’re welcome to be home, but it isn’t required as long as we have an agreed-upon way to access your home. We’ll discuss access arrangements with you before your service.
Pets are welcome. Please let us know about them before your first service so we can plan accordingly. If your pet is uncomfortable around unfamiliar people or cleaning equipment, we recommend keeping them in a comfortable, secure area during the cleaning.
We work with you to sort through your belongings, decide what you want to keep, and create practical organization systems that fit your space and everyday life. The process is personalized, supportive, and judgment-free.
No. Please don’t feel that you need to prepare your space for us. We’ll meet you where you are and work through the clutter together at a manageable pace.
No. You always control what stays and what goes. Our role is to guide the process, help you make decisions, and create a space that works better for you.
For projects that involve deciding what to keep, donate, relocate, or discard, you usually need to participate. Once those decisions are made, we may be able to complete some organizing work without you, depending on the project.
Organizing products and supplies are generally separate from the service fee. We’ll discuss any recommended products with you before you purchase them or incorporate them into your project.
Every project is different. The time needed depends on the space size, the number of belongings, the decisions involved, and your goals. After we learn more about your project, we’ll recommend an approach and an estimated timeframe.
Pricing varies based on the service type, space size and condition, service frequency, and scope of work. After your complimentary consultation, we’ll provide a customized quote so you know what to expect before service begins.
Every home and project is different. Pricing depends on factors such as the type of service, the size and condition of the space, and the frequency and scope of work. A customized quote lets us price based on what your space actually needs.
Minimum service requirements may apply depending on the type and scope of service. We’ll discuss any minimums with you during your consultation and include them in your customized quote before scheduling.
We recommend scheduling as early as possible, especially for larger projects, deep cleanings, move-related services, or appointments with a specific deadline. Availability varies, so contact us as soon as you know you’ll need service.
We understand that plans can change. If you need to cancel or reschedule, please contact us as soon as possible. Cancellation or rescheduling fees may apply if you don't provide adequate notice. Any applicable policy will be explained before your service is scheduled.
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